FAQs

Please see below our frequently asked questions. If the answer you are looking for is not found below please don’t hesitate to contact us directly. We are always happy to help.

Our unique piece of software differs greatly from your MIS system, your system gives you access to your school’s attendance data, which then must be interrogated to collate and subsequently take appropriate action, i.e. contacting parents, organising home visits etc. Our innovative piece of software does all of this with a simple push of a button.

The A Star Attendance System is hosted in Microsoft Azure in the UK. Please request A Star Assurance Information for further information.

A Star Attendance Solutions take data protection very seriously and provide all schools with an Assurance Pack which includes: DPIA, Privacy Notice, A Star Assurance, A Star Data Protection Policy, A Star Information Security Policy, A Star Diligence Summary and Client Personal Data Vison Map.

No, the legal guidance is the same for all state funded schools. Compulsory school attendance reflects the importance and value placed on education as well as a recognition that regular attendance is necessary if education is to effectively prepare a pupil for adulthood.

Any member of staff that the Head/Principal grants access to.

No, it can be accessed anywhere as it is an web-based system.

By using any WIFI enabled device and entering their unique password.

Simply contact us, and we will arrange everything at a time convenient to you; so that you can access the training, and more importantly start using the software system (The A Star System).

You will also need to ensure you update your attendance policy to incorporate the use of the new software system and inform parents via your website.

Try The A Star System today and discover how to improve attendance in your school

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